Provision All Mobile Devices
Automatic provisioning ensures accurate configurations, allowing immediate use of services without complex and error-prone customer interaction, while flexible standard profiles allow simple, yet powerful configurations for all services, devices, users, and groups.
Personalize the Customer Experience
The DM Suite provides ultimate control over the personalization of user interface elements such as ringtones, wallpapers and menus, based on demographic or other customer data, as well as user preferences. Enterprise clients can add their corporate identity and ensure compliance to corporate standards through consistent deployment of applications, settings and policies.
Update Firmware
Firmware Over-The-Air (FOTA) provides efficient and reliable updates for new capabilities and quick fixes without taking the device to a service center; the DM Suite supports full lifecycle management of update packages and both in-session and alternative download methods.
Diagnose Problems
Complete and accurate status and operational data allows customer service representatives to diagnose and fix problems quickly and easily. Comprehensive device activity history provides device and network performance statistics for increased visibility.
Manage Applications
Remotely manage revenue generating applications and personalized services such as location-based services, gaming and mobile commerce; track inventory and history, and manage the installation, policies, updates and removal of applications.
Backup and Restore Data
Backup and restore capabilities limit recovery time and user frustration if the device is damaged, lost or stolen; enterprise customers receive additional vital protection for today's highly mobile workforces through the capture and maintenance of intellectual property.
Fully Compliant
Smith Micro's Device Management Interoperability Lab (DMIL) in Stockholm, Sweden, conducts full OMOMA-DM interoperability testing with a wide range of devicemanufacturers and other mobile device management technology providers, and has been certified since October 2004. The product is now compliant with both OMOMA-DM 1.1.2 and 1.2.
Future-Proof Design
Powerful and flexible profile management features allow new services, applications, and custom or proprietary management objects to be provisioned and managed without updating the DM Suite software. Service-oriented architecture and compatibility with open industry standard platforms permit fast, simple updates to support any changes in management standards, applications or protocols.
Secure Devices and Sensitive Data
Lock and Wipe capabilities prohibit unauthorized use and protect sensitive data if the device is lost or stolen, protecting both corporate networks and user's personal information, as well as reducing the risk of identity theft or expensive and embarrassing corporate leaks.
Web Services
Comprehensive web service APIs allow the extension of device management functionality and information to any other operator system; customers can configure, diagnose, and customize their own devices through a self-service website, while enterprise clients can manage their entire fleet of devices via a secure portal.